Delivery Information

Every teddy bear and soft toy is carefully personalised to order, ensuring a unique and high-quality finish.

During busier periods, processing times may take a little longer, but we’ll always provide updates on the website with estimated dispatch times before you place your order.

We strive to personalise and dispatch all orders within 3-5 working days from the date of purchase.

Free UK Delivery

Enjoy free delivery on all orders placed through our website.

All parcels are sent via Royal Mail tracked servicse, ensuring a reliable and secure delivery. Once your order has been dispatched, you will receive a tracking code via email so you can follow its journey.

Track your Royal Mail delivery here:
https://www.royalmail.com/track-your-item